Updating the camera

To take advantage of our latest camera firmware, it is important that you keep your camera updated.

There are several ways to update the camera:

  • When the camera is connected to the internet, the camera automatically searches for firmware updates. Via the Settings menu, you can download and install new firmware versions Over-The-Air (OTA) when they become available.

  • Connect the camera to a computer with a USB cable and use the FLIR Camera Updater application to update the camera.

  • Download an update package and update the camera manually. For more information, go to https://support.flir.com.

Update the camera Over-The-Air (OTA)

To install a new firmware version, do the following:

  1. Make sure the camera battery is fully charged.

  2. Make sure the camera has Wi-Fi enabled and is connected to the internet.

  3. Select Settings > Device settings > Update.

  4. If an update is available, select Download to download the installation package.

  5. Select Install to start the installation.

  6. When the installation is completed, the camera will automatically restart.

Update via USB cable with the FLIR Camera Updater

The FLIR Camera Updater is a Windows application used to update the camera.

To update your camera, you must log in to your FLIR account or sign up for a new account. You must also register the camera.

Connect the camera

  1. Connect the camera to the computer, using the USB cable.

  2. Turn on the camera.

  3. Run the FLIR Camera Updater application.

  4. Sign in to your FLIR account or sign up for a new account.

  5. The application automatically connects to the camera.

  6. If the camera is not registered, select Product registration and complete the registration.

  7. If a newer firmware version is available, you can select to update the connected camera.