Handling the camera

General information

  • When the FLIR Edge camera is connected to your mobile device, it may have impact on the signal strength, compass accuracy, and NFC signaling distance of the device.

  • When the FLIR ONE app is paired with the FLIR Edge camera, the mobile device can only connect to the internet via mobile data (not via Wi-Fi).

  • If you chose not to physically attach the FLIR Edge camera to your mobile device, the FLIR ONE app will let you know when the distance between the camera and the device becomes too long. If you then continue increasing the distance, you may loose the connection.

Charging the battery

  1. Connect a power supply to a wall outlet.

  2. Connect the power supply to the USB-C charging port of the FLIR Edge camera.

  3. The LEDs on the front of the camera will flash during charging, and then change into a steady light when fully charged.

Turning the camera on and off

  • To turn on the FLIR Edge camera, press and hold the On/Off button. Release the button immediately as soon as the LEDs start flashing. The flashing LEDs indicate that the camera is booting up. It takes about 20 seconds for the camera to finish booting, then it will start and the LEDs will show a steady light.

  • To turn off the FLIR Edge camera, press and hold the On/Off button until the LEDs turn off.

Note

If the communication between the FLIR Edge camera and the FLIR ONE app is inactive for more than 7 minutes, the camera automatically turns off.

Connecting the camera

  1. Place the FLIR Edge camera close to your mobile device.

  2. Make sure the camera is turned on.

  3. Start the FLIR ONE app on your mobile device.

  4. The FLIR ONE app will guide you to set up the app according to your preferences and to connect (pair) the camera with your mobile device.

Performing a factory reset

If the camera is not working as expected, for example due to persistent connection problems, a factory reset may be needed. After the factory reset, you need to set up the connection again between your camera and your mobile device.

Follow this procedure:

  1. Make sure the USB cable is disconnected.

  2. Turn off the FLIR Edge camera.

  3. Press and hold the On/Off button. Keep holding the button for about 15 seconds, while the LEDs are flashing. When all LEDs show a steady light, immediately release the button.

    Note

    You must release the button at the right time, which is a bit tricky. If you release the button too early or too late, the camera will turn off and there will be no factory reset.

  4. After a successful factory reset, the camera will reboot and restart. During this process, which can take more than 20 seconds, the LEDs are flashing.

Updating the camera

To take advantage of our latest camera firmware, it is important that you keep your camera updated.

When the FLIR ONE app is connected to the camera and mobile data is available, the app automatically searches for firmware updates. When an update is available, you can update the camera via the FLIR ONE app.

Note

To update the camera, the mobile device must be connected to the internet via mobile data. Wi-Fi is used for the camera-app connection.