Maintenance and cleaning

Update the Camera

To take advantage of our latest camera firmware, it is important that you keep your camera updated.

There are several ways to update the camera:

  • When the camera is connected to the internet, the camera automatically searches for firmware updates. Download and install new firmware versions Over-The-Air (OTA) as they become available, via the Settings app.

  • When an update is available, there will be a notification (a red dot) in the Settings app or go to Update and search for updates.

Update the camera Over-The-Air (OTA)

Note

When a new firmware version is available, there will be a notification (a red dot) in the Settings app.

To install a new firmware version, do the following:

  1. Make sure the camera battery is fully charged.

  2. Make sure the camera has Wi-Fi enabled and is connected to the internet.

  3. Select the Settings app > Device settings > Update.

  4. If an update is available, select Download to download the installation package.

  5. Select Install to start the installation.

  6. When the installation is completed, the camera will automatically restart.

Clean the camera

Camera housing, cables, and other items

Use one of these liquids:

  • Warm water

  • A weak detergent solution

Equipment:

  • A soft cloth

Follow this procedure:

  1. Soak the cloth in the liquid.

  2. Twist the cloth to remove excess liquid.

  3. Clean the part with the cloth.

CAUTION

Do not apply solvents or similar liquids to the camera, the cables, or other items. This can cause damage.

Infrared lens

Use one of these liquids:

  • A commercial lens cleaning liquid with more than 30% isopropyl alcohol.

  • 96% ethyl alcohol (C2H5OH).

Equipment:

  • Cotton wool

CAUTION

If you use a lens cleaning cloth it must be dry. Do not use a lens cleaning cloth with the liquids that are listed above. These liquids can cause material on the lens cleaning cloth to become loose. This material can have an unwanted effect on the surface of the lens.

Follow this procedure:

  1. Soak the cotton wool in the liquid.

  2. Twist the cotton wool to remove excess liquid.

  3. Clean the lens one time only and discard the cotton wool.

WARNING

Make sure that you read all applicable MSDS (Material Safety Data Sheets) and warning labels on containers before you use a liquid: the liquids can be dangerous.

CAUTION

  • Be careful when you clean the infrared lens. The lens has a delicate anti-reflective coating.

  • Do not clean the infrared lens too vigorously. This can damage the anti-reflective coating.