FLIR Acoustic Camera Viewer

FLIR Acoustic Camera Viewer is a cloud service for acoustic snapshots and videos. Upload snapshots and videos from your camera and your data will be instantly available on your computer and mobile devices.

With the FLIR Acoustic Camera Viewer you can perform further analysis of detected leaks, partial discharges, and mechanical faults, and also generate inspection reports.

To use the cloud service, you must create a FLIR Acoustic Camera Viewer account and pair the camera with the account.

  • A FLIR Acoustic Camera Viewer account can be paired with multiple cameras.

  • A camera can be paired with multiple FLIR Acoustic Camera Viewer accounts.

The settings, parameters, and comments you enter in the camera will be saved in the snapshots. This information will be visible to all users who have access to the uploaded snapshots.

Note

Connection to the internet is only applicable on camera models with Wi-Fi.

Setup

You can set up the camera to upload images to the FLIR Acoustic Camera Viewer.

If automatic upload is enabled, new snapshots and videos will automatically be uploaded to the FLIR Acoustic Camera Viewer account. You can also upload files manually.

To be able to upload snapshots and videos, you must connect the camera to the internet and pair the camera with a FLIR Acoustic Camera Viewer account.

Connect the camera to the internet

You can connect the camera to the internet via Wi-Fi. This can be done as part of the initial setup of the camera, or at any time via the Settings menu.

To connect to Wi-Fi via the Settings menu, do the following:

  1. Tap the Settings button and then tap Network settings.

  2. Tap Location and select country.

  3. Tap Enable WiFi.

  4. When Wi-Fi is enabled, tap Select WiFi.

  5. Select one of the available networks.

Note

  • If the Location setting is incorrect, you may not be able to connect to Wi-Fi networks or the Wi-Fi connection may not work properly.

  • If the network you wish to connect to is not listed among the available networks, try moving closer to the Wi-Fi access point.

  • The camera only accepts secure Wi-Fi networks that require password input. Networks that require both user name and password and public Wi-Fi networks are not supported.

  • If you are using an iPhone, enable the "Maximize Compatibility" option.

  • When using a hotspot connection, make sure that the SSID (network name) has no spaces. For instance, instead of ‘My Hotspot’, use ‘MyHotspot’ as network name.

  • Ensure the information in the Time Settings menu are set correctly: Region and Time zone.

  • Connect to a network by accessing the QR Code feature. This allows you to join the network without manually entering the SSID or passkey.

Pairing

To pair the camera with the FLIR Acoustic Camera Viewer, you need the serial number of your camera and also a secret code. These details are available in the camera settings.

  1. Make sure the camera is connected to the internet.

  2. On the camera, tap the Settings button and then tap Network settings > Device registration. Make a note of the serial number and secret code.

    Note

    The secret code changes over time. Tap the Refresh button to make sure the current secret code is displayed.

  3. Use a computer or other device with internet access and go to http://acousticviewer.flir.com. Sign in to your FLIR Acoustic Camera Viewer account.

  4. On the website, enter the serial number and the secret code.

Automatic upload

You can set up the camera to automatically upload snapshots and videos to your FLIR Acoustic Camera Viewer account.

Note

Snapshots and videos are automatically removed from the camera, after they have been uploaded to the FLIR Acoustic Camera Viewer cloud service.

To enable automatic upload, do the following:

  1. Make sure the camera is paired with your FLIR Acoustic Camera Viewer account.

  2. Tap the Archive button.

  3. Tap the Upload button.

  4. Tap to select Upload to cloud = On.

  5. Return to the live view to resume the upload, tap the Exit button at the left of the screen.

Manual upload

You can manually upload files from the archive when the camera is connected to the internet and is paired with a FLIR Acoustic Camera Viewer account.

Note

Snapshots and videos are automatically removed from the camera, after they have been uploaded to the FLIR Acoustic Camera Viewer.

To upload, do the following:

  1. Make sure the camera is connected to the internet

  2. Make sure the camera is paired with your FLIR Acoustic Camera Viewer account.

  3. Tap the Archive button.

  4. Tap the Upload button.

  5. Tap Upload to cloud now and confirm.

  6. Return to the live view to resume the upload, tap the Exit button at the left of the screen.

Import files

If you have exported snapshots and videos to a USB memory stick, you can import the files (.nlz) to the FLIR Acoustic Camera Viewer.

Note

Before importing the files, ensure that the camera used for capturing the snapshots and videos is paired with your FLIR Acoustic Camera Viewer account and that the snapshots are not opened or modified in Thermal Studio.